Who we are

UK Venue Managers Association (UKVMA) is a group of UK-based venue managers who share information to benchmark and improve their work as public facility managers. The website is one of the UKVMA’s resources. Our website address is: https://www.ukvma.org.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you submit images for upload to the website, you should avoid submitting images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Data you submit via a contact form is retained to carry out your request for information only. We don’t retain the information in any database and we don’t use it or pass it on for marketing purposes. If you choose to sign up to our newsletter, we retain your email address and contact name in order to send out the newsletter. The newsletter contains an unsubscribe button so that you can unsubscribe at any time, at which time we delete your contact details.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to see who is using our website but we don’t share this information with anyone else. We allow Google Adwords advertising on our site.

Who we share your data with

We don’t record any data about individuals except to send out our newsletter – please use the unsubscribe button if you don’t wish to receive it.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any privacy concerns, please email them to the UKVMA services manager mark-webb@msn.com.

How we protect your data

We don’t retain any sensitive data. Name and email data for the newsletter are password protected and we follow standard office procedures to restrict access to the email newsletter system.

What data breach procedures we have in place

If we detect any loss of security, we’ll inform email newsletter subscribers.